Effective Date: 21/09/2025
Last Updated: 21/09/2025
Welcome to Toua (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our mobile application, website, and related services (collectively, the “Services”). By creating an account or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services.
By using our Services, you confirm that you have the legal capacity to enter into this agreement.
2. Your Account
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities under your account.
You agree to provide accurate and up-to-date information.
We may suspend or terminate your account if you violate these Terms.
3. Acceptable Use
When using our Services, you agree NOT to:
Post or share unlawful, harmful, abusive, or offensive content.
Harass, threaten, or impersonate others.
Use the Services for commercial purposes without our consent.
Attempt to hack, disrupt, or reverse engineer our Services.
We reserve the right to remove content or suspend accounts that violate these rules.
4. Premium Features & Payments
Some features are available through paid subscriptions or in-app purchases (e.g., roses, premium membership).
Payments are processed securely through third-party platforms (Apple App Store, Google Play Store).
All purchases are non-refundable, except as required by law or the app store’s policies.
Subscription renewals are automatic unless canceled in your app store settings before the renewal date.
5. Location Services
If you allow location access, we use it to show nearby members.
You may disable location at any time in your device settings, but some features may not work properly.
6. Content Ownership
You retain ownership of the content you post (e.g., photos, bio, messages).
By posting, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content within our Services.
We may remove any content that violates these Terms.
7. Safety and Disclaimer
We do not perform background checks on users. Please use caution when interacting with others.
We are not responsible for any interactions, online or offline, between users.
You agree to use our Services at your own risk.
8. Termination
We may suspend or terminate your account at any time if you:
Breach these Terms,
Misuse the Services, or
Engage in harmful or illegal activities.
You may stop using the Services and delete your account at any time.
9. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for damages, losses, or claims resulting from your use of our Services.
Our Services are provided “AS IS” and “AS AVAILABLE.”
10. Changes to Terms
We may update these Terms from time to time. We will notify you by updating the “Effective Date” and may also notify you in-app or via email.
11. Governing Law
These Terms are governed by the laws of Australia.
12. Contact Us
If you have questions about these Terms, contact us:
📧 Email: support@toua.app
🌐 Website: www.toua.app